Data Protection — perabet Platform
Your privacy matters to us. This Privacy Policy explains exactly what personal data perabet collects when you use our platform, why we collect it, how it is stored and protected, and what rights you hold as a registered user under our data framework.
Six core commitments that define our approach to data protection at perabet. These do not replace the full legal text below — please read all sections carefully.
All personal data stored on perabet servers is encrypted at rest using industry-standard AES-256 encryption. All data in transit between your device and our platform is protected by TLS 1.3, the same standard used by major Pakistani banks including HBL and Meezan Bank.
perabet does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. The data you share with us is used exclusively for operating your account, verifying your identity, processing payments, and keeping you safe on the platform.
perabet follows a data minimisation principle. We only collect the information that is strictly necessary to operate your account, comply with KYC and anti-money-laundering obligations, and process PKR transactions via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and SadaPay.
You have the right to know exactly what data perabet holds about you at any time. Submit a data access request through our support channel and our compliance team will deliver a full data report within 14 working days at no charge to your account.
Where perabet engages third-party service providers — such as payment processors, identity verification partners, or game content suppliers — each partner is contractually obligated to handle your personal data according to the same privacy standards that bind perabet directly.
You may request correction, deletion, or export of your personal data at any time. Deletion requests are processed within 30 days subject to applicable legal retention periods. perabet will confirm every data action in writing via your registered contact method.
perabet operates the online betting and casino platform accessible at perabet.lat. This Privacy Policy applies to all users who register an account, visit the website, interact with our support channels, or use any product or service offered under the perabet brand, including cricket betting, PSL match markets, live casino games, slot titles, and the PKR-native wallet system.
For the purposes of this Privacy Policy, "perabet," "we," "us," and "our" refer to the operating entity behind perabet.lat. "You" and "your" refer to any individual who accesses or uses the perabet platform.
perabet collects personal data through three primary channels: information you provide directly during registration and account use, information generated automatically through your use of the platform, and information received from authorised third parties such as payment processors and identity verification services.
| Data Category | Examples | Collection Trigger |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number | Registration & KYC verification |
| Contact Data | Mobile number, email address, city of residence | Registration & support interactions |
| Financial Data | JazzCash / EasyPaisa account reference, bank name, transaction amounts in PKR | Deposit & withdrawal processing |
| Technical Data | IP address, device fingerprint, browser type, OS version | Automatic — every platform session |
| Behavioural Data | Bet history, game play logs, session duration, login timestamps | Automatic — account activity |
| Communications Data | Live chat transcripts, support email content, feedback submissions | Support & feedback interactions |
| Responsible Gaming Data | Deposit limit settings, cooling-off activations, self-exclusion records | User-initiated or compliance-triggered |
perabet does not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health records unless specifically required by a regulatory compliance obligation and with your explicit prior consent.
perabet uses your personal data only for clearly defined and legitimate purposes. We do not use your data for purposes that are incompatible with the original reason it was collected. The primary purposes for which perabet processes personal data are as follows:
perabet processes your personal data on the following legal grounds, which we apply on a purpose-by-purpose basis:
perabet does not sell your personal data. We share personal data only with carefully vetted third parties where sharing is necessary to operate the platform, comply with legal requirements, or protect the integrity of the platform. All third-party data processors are bound by contractual data processing agreements that require them to protect your data to an equivalent standard.
perabet uses cookies and similar tracking technologies to operate core platform functionality, maintain your session, and gather aggregated analytics data. We categorise our cookies as follows:
perabet does not use third-party advertising cookies or tracking pixels. You may manage functional and analytics cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from accessing the perabet platform.
perabet retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML / KYC legal obligation |
| Financial Transaction Records | 7 years from transaction date | Financial regulatory requirement |
| Betting & Game History | 5 years from bet settlement date | Dispute resolution & compliance |
| Support Communications | 3 years from last interaction | Legitimate interest — complaint resolution |
| Technical & Security Logs | 13 months from log creation | Security monitoring |
| Marketing Consent Records | Until withdrawn + 1 year | Consent accountability |
| Self-Exclusion Records | Minimum 5 years from activation | Responsible gaming obligation |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Anonymised aggregate data may be retained indefinitely for statistical and platform improvement purposes.
perabet implements a multi-layered technical and organisational security framework to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include:
As a perabet user, you hold the following rights with respect to the personal data we hold about you. You may exercise any of these rights at no cost by contacting the perabet support team with the subject line "Data Rights Request":
Request a full copy of the personal data perabet holds about you. Delivered within 14 working days.
Request correction of any inaccurate or incomplete personal data held in your perabet account.
Request deletion of your personal data, subject to applicable legal retention obligations.
Request that processing of your data be restricted while a dispute or correction request is outstanding.
Request your personal data in a structured, machine-readable format for transfer to another service.
Object to processing conducted on the basis of legitimate interests, including direct marketing communications.
perabet operates a strict 21+ age policy. The platform is not directed at, designed for, or intended to be used by individuals under the age of 21. perabet does not knowingly collect personal data from any person under the age of 21.
If perabet becomes aware that personal data has been collected from a person under 21 — whether through registration misrepresentation, a failed age verification check, or a report from a third party — the following actions will be taken immediately:
As a platform serving Pakistani users via internationally hosted infrastructure, perabet may transfer your personal data to servers or service providers located outside Pakistan. Where such transfers occur, perabet ensures that appropriate safeguards are in place to protect your data to an equivalent standard as required under this Privacy Policy.
Safeguards used for cross-border data transfers include:
perabet will not transfer your personal data to any jurisdiction or organisation that cannot provide adequate data protection guarantees consistent with the standards described in this Privacy Policy.
perabet reviews and updates this Privacy Policy periodically to reflect changes in platform features, applicable law, or our data processing practices. When material changes are made, registered users will be notified via on-site notification and email to the registered account address at least 7 days before the changes take effect.
The updated Privacy Policy will display the new version number and effective date at the top of the page. Your continued use of the perabet platform after the effective date of any update constitutes acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you must cease using the platform and may request account closure as described in Section 9.
For all privacy-related enquiries, data rights requests, or complaints, please contact the perabet data protection team through the following channels:
If you are not satisfied with perabet's response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority or the dispute resolution body of our licensing authority. perabet will cooperate fully with any such investigation.
You know exactly how perabet handles your data. Explore our full platform — PSL cricket betting, 1,200+ slots, and a live casino — all backed by a PKR-native wallet and 24/7 support in English and Urdu.
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